Great customer service is vital to achievement in organization; there’s practically nothing higher-tech about aiding consumers get just what exactly they have to have. But know-how will make the procedure less complicated and even more successful.
For most little corporations, investing in info technology (IT) pays dividends in additional means than a person. Not only can technological know-how support organizations set up a corporate id and lower the cost of performing small business, it may assist amount the taking part in field.
The Dell/Countrywide Federation of Independent Company (NFIB) Little Small business Excellence Award, founded in 2004, honors compact organizations that instill the spirit of innovation and implement IT to boost the customer knowledge.
Think large, gain huge
The winner will get $thirty,000 in technology and Skilled products and services from Dell; each day with Dell software with Dell executives, which include Michael Dell, to share very best small business procedures; a lifetime membership to NFIB; and various prizes. Nine other providers will get a Dell Latitude notebook and a one-yr membership to NFIB. The finalists to the 2006 award are:
-> AMAD Logistics, a global freight forwarder and logistics corporation.
-> DataCert Inc., a fast-expanding supplier of electronic invoicing and company lawful expend-management solutions.
-> Errand Methods, which offers personalized errand-operating and concierge providers being an personnel benefit and client connection enhancement to health care, hospitality, residential residence and corporate organizations.
-> Harrison’s Roof Truss, L.L.C., a maker of engineered wood roof and flooring trusses.
-> Micro Technological know-how Products and services Inc., which develops and manufactures Digital products 사회적기업기념품 and solutions.
-> Countrywide Affiliation of Procedure Administrators Inc., presents a 24-hour, World wide web-centered purchaser portal through which consumers can monitor company phone calls and on-site elements storage.
-> Ntelicor L.P., an information and facts-engineering consulting and staffing firm.
-> Pipal Investigate Corp., a workforce of strategists and investment bankers who present research and analytical expert services.
-> Sew What? Inc., a theatrical drapery producer and personalized sewing provider.
-> TRS Consultants Inc., a multidisciplinary engineering and construction administration agency.